Rørkjøp

New system made it easy for plumbers to ensure correct documentation and comply with legal requirements

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Rørkjøp is a nationwide plumbing chain with over 400 member businesses. They offer systems and support tools to ensure professional quality and efficient operation of their members. KS Proff is the chain's digital system for quality management and documentation.

In short

Problem

Plumbing companies struggled to document deliveries according to legal requirements. Existing systems were manual, uneasy to use and led to discrepancies in supervision.

Solution

A new digital platform for quality management and documentation — built from scratch, with user-friendly functionality.

Results

The system now makes it possible to meet regulatory requirements within 2 hours. Shortly after launch, a member company passed a labor inspection without any remarks – for the first time in Rørkjøp's history.

Through our cooperation, we delivered

Where we started


Rørkjøp wanted to improve and simplify documentation and quality work at member companies. Old systems were inefficient and difficult to keep up to date, and the necessary information was gathered in many different places.

The goal and mission of Skalar


Our mission was to develop KS Proff 3.0 — a new quality management system that would replace old solutions and make it easy for member companies to meet regulatory requirements. The system had to be so efficient that an audit could be passed in a maximum of one working day, and the migration process from previous systems was to last a maximum of one month.

Feedback

KS Proff 3.0 makes it easy to document quality at the construction site. The goal was for companies to pass supervision within 2 hours — and it worked: Aqua VVS Senter recently passed a work inspection without any comments.

Lars Overskeid, CTO
Value for
Rørkjøp

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