Yob
From idea to launch: A new service ready for growth
YOB makes it as easy to book a tradesperson as it is to order a pizza. We offer fixed-price services and let customers choose when they want the job done. Get your yob done — fast, safe, and simple!
In short
Problem
Consumers report low trust in the trades industry due to a lack of predictability, limited transparency, and the presence of many unprofessional actors.
Solution
A new way to book trades services that gives consumers predictability, confidence in quality, and fixed pricing.
Results
After one month on the market, YOB scored 6 out of 6 in customer satisfaction and achieved an NPS of 83 among customers who had tested the service.
